Haverhill Home Staging Services, Inc. (“Haverhill”) is committed to preserving and safeguarding your right to privacy. As part of this commitment, we want you to be fully aware of what happens to the personal information we collect through your use of the Haverhill website located at www.Haverhillstaging.com (the "Website"). Accordingly, this Privacy Policy sets out the manner in which we will collect, use, disclose and otherwise manage your personal information.

By accessing the Website, you accept this Privacy Policy and agree to the terms, conditions and notices contained or referenced herein. THIS PRIVACY POLICY WAS LAST UPDATED ON: August 4, 2009.

The protection of your privacy is very important and we have adopted the following practices to safeguard the confidentiality of your personal information.

Collection of Personal Information
We collect personal information that you provide us when you:

• Enroll and/or set up a profile or account on the Website;
• Request our e-mail communications;
• Purchase products or services through the Website;
• Enter a contest on the Website;
• Provide us with comments or suggestions; or
• Participate in other interactive features of the Website, such as on-line chat rooms or bulletin boards.

To enroll, or request to receive our e-mail or telephone communications, we collect your name, username, password, e-mail address, location of residence, and telephone number(s). If you contact us by mail or e-mail, we may collect your name, mailing address, e-mail address and telephone number, as well as any other information relevant and necessary to satisfy your request. When you enroll or order products and services from the Website, we will require your name, email address, mailing address and credit card number/expiration date. If you enter a contest on the Website where the prize may be awarded to you personally, we will require your name, mailing address, e-mail address, telephone number, as well as any other information relevant and necessary to determine eligibility and to fulfill prizing. In addition, we may collect any comments, suggestions and other feedback you provide through e-mail or as postings on bulletin boards or on-line chat rooms.

We also may automatically collect general anonymous information related to your use of our Website, such as the date and time you visit the Website, the last site your computer visited before arriving at our Website and the pages you visit on the Website. We use your IP address (the series of numbers associated with your individual computer) to help us maintain our Website and identify problems with our server. Your IP address does not disclose any personally revealing information about you.

In addition, we collect "cookie" information from your browser to identify your computer and provide us with a record of your visits to our Website. Cookies are small pieces of information that a web site places on your computer's hard drive so we know it's you when you visit. This helps us to create a personalized experience for you when you visit our Website. The use of cookies is a very common practice on the Internet and provides for a more customized user experience of the Website. The technology used to gather "cookie" information is provided by the Internet browser you use, and may be turned off by using your browser preference buttons (collectively, the foregoing is referred to as "Usage Data"). This statistical information helps us to understand how our Website is used (e.g., which pages or sections are most popular and when are the peak activity times), which assists us in planning for future improvements to the Website.

Use of Personal Information
The personal information you provide us to register your profile, or to receive e-mail communications, is used to identify who you are and, if applicable, to provide you with information you requested to receive about our products, services and promotions, updates to our Website and other Website features. We also may use this information to resolve customer service requests, or to award prizes in contests administered on the Website. Finally, this information, in addition to other information collected at the time of your entry into a contest, may be used to award prizes in contests administered on the Website. We use the information you provide when ordering a product or service to process and deliver your order and to confirm receipt. We may also use this information to contact a consumer for customer service related issues. Cookie information is used to personalize the content and/or layout of the Website for each individual user. We use feedback information and usage data to monitor and improve the use and features of the Website.

Disclosure of Personal Information
Except as expressly set out in this Privacy Policy, we will not sell, transfer or otherwise disclose any of your personal information to any third party without your consent. Certain personal information may be disclosed to third parties (including credit card companies, data processing companies, collection firms and banking institutions used to process and support your transaction or activity) solely for the purposes of processing or arranging delivery of your product or service, or processing or answering your request. We may also disclose your personal information to third parties who administer or fulfill on-line activities, or contest administration or prize redemption, on our behalf. Demographic, profile and usage data may be shared anonymously with third parties, but only on an aggregate basis. In addition, we must provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you. In addition, in the event that we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or business transfer, we may transfer your personal information to a third party as part of that transaction. In such circumstances, the third party will only use or disclose your personal information in accordance with the Privacy Policy in effect at the time of the collection of your personal information or as you otherwise consent.

We may share your personal information about you, with our parent, subsidiary and other affiliated companies (each an "Affiliate") that are committed to serving your online needs and related services. Our Affiliates will follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law.

In addition, unless you opt out, from time to time we may share and/or sell personal information about you (such as your mailing or email addresses) with selected third parties, so they can offer goods and services that we believe may be of interest or benefit to our users. If you prefer not to receive messages from these third parties you may notify us at any time.  

Third parties
Except as otherwise expressly described in this Privacy Statement, this document only addresses the use and disclosure of information we collect from you. The Website may include links to third party websites. These third parties have separate and independent privacy policies. Any personal information you share with these third parties through their websites will be administered under their privacy policies. We have no control over third party privacy policies and therefore have no responsibility or liability for the manner in which third parties may collect, use or disclose and otherwise treat your personal information.  Since we do not control the privacy policies of any third parties, you should investigate their policies before you disclose your personal information to them.

Security of Personal Information
We utilize a variety of security measures to maintain the safety of your personal information against loss and unauthorized access. All user contact information is contained behind a “firewall” and only accessible by a limited number of employees on a “need-to-know” basis. Passwords and credit card numbers are encrypted in our secure database, which is also located behind a firewall. All credit card information supplied by users is transmitted via Secure Socket Layer (SSL) technology. We will only keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law. If you choose to modify your personal information, you may do so by updating your profile on the Website. You will be required to submit a valid user ID and unique password for authentication before you will be able to access your file.

Changes to our Privacy Policy
If we modify our Privacy Policy, we will post those changes on our Website so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail or at the time of next login. Users will then have a choice as to whether to consent to the use of their information in this different manner and should inform us by reply e-mail. We will use information in accordance with the Privacy Policy under which the information was collected or as users otherwise consent.  Your continued use of our Website constitutes your acceptance of such changes.

Monitor of Online Behavior

Our users communicate with each other through on-site FAQ boards. While we do not, as a rule, moderate or monitor member’s exchanges, we reserve the right to edit, delete, remove such communications where there are factual inaccuracies or we suspect persons are using our service for the purpose of solicitation or any other violation of our Website Terms of Use or Privacy Policy.

Canada’s Personal Information Protection and Electronic Documents Act

The Canadian government has enacted the Personal Information Protection and Electronic Documents Act. That Act outlines the way personal information may be used in Canada, and we fully adhere to it. That Act defines personal information as anything that identifies an individual, such as, for example, their name, telephone number, age, home address, email address, gender. You may at any time contact us regarding our use of your personal information at the address referred to below.

California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask Haverhill for a notice describing what categories of personal customer information we share with third parties or affiliates for those third parties or affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with whom it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the address listed below. Please note that it may take 60 days from receipt of your written request to receive the notice.

How to Contact Us/Withdraw Consent
If you do not wish to receive e-mail from us, you may either modify your communication preferences on the Website, or send us a request that says “unsubscribe” in the subject line of the e-mail. If you would otherwise like to withdraw your consent for the collection, use and/or disclosure of your personal information, terminate your account with the Website, or update or correct any of your personal information we have in our possession, or if you have any inquiries or comments about this Privacy Policy, please contact us at:

Haverhill Home Staging Services, Inc.

40 Sheppard Avenue West
Suite 500
Toronto, Canada
M2N 6K9

Attn: Privacy Officer
Legal@HaverhillStaging.com
t. 416.590.1221
f. 416.440.7787